Hi all! [Help with Namespaces] We are using the Namespace's Feature to separate the population of two A/B test that we are running. We set 49% for "login-social" and 50% for "Onboarding - Security Info" but instead, we have a lot of recording of hotjar demonstrating users that see both tests. Someone can help us find what we are making wrong?

What are you using for the user attribute for assignment?

We use the "customerIdHash" that is a unique ID for each user in our base of signup users

is it possible that this ID is less persistent than the ID hotjar is using?

Apparently, not! Because we can see this same pattern analyzing the event "Experiment" that is set when a user gets in a test. In the image, you can see that the conversion between the both tests are high

ya, that’s not great. Do you have any other identifier you can use?

The "customerIdHash" is an ID that we use for all of our customers. It's a hash created with the CPF, a unique document number that identify a person in Brazil. We use this hash for management of all journey events, A/B tests and information about our signup users. 🫤 In Hotjar, we don't use the "customerIdHash". We don't integrate the Hotjar associating this hash, and we can't identify a user in Hotjar. In Hotjar we just can filter with the test ID and the variation name.

so there are only a few ways a user can get double exposed…

ok! I will analyze a possible problem that I think that would cause a change in hash. Thank you, for your help.