Hey everyone, we have been running a
test with an 80%
control
/ 10% treatment cell A (
stars
) / 10% treatment cell B (
satisfaction-rate
) split. The
satisfaction-rate
cell was performing somewhat poorly, so we removed users from the cell and switched the test to be 70% control, 30% treatment cell A (
stars
). After this change, I’m now seeing the
satisfaction-rate
metrics plummeting, and many users removed due to multiple exposure errors.
What I would expect is for
satisfaction-rate
metrics to remain unchanged for the rest of the test, and for
stars
users not to be impacted. I’m concerned that the results won’t be valid given what I’m seeing in Growthbook. Do you think anything is messed up here / Is there anything I should change from my end to reflect what we’re expecting?