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This is the other screenshot, of the DevTools after experiment has been started:

Hi Tilda, can you please double check that your targeting conditions and your tracking key are correct? Can you please check that your

user id

is being set?

Hi Luke, We don't have any specific targeting set by attributes/saved groups and are including 100% of our traffic. We're setting the user

id

attribute when initializing GB. About verifying that the tracking key is correct - I know the value of the tracking key and as far as we can tell there are no events with that key in our data source, if that is what you meant?

Hi Tilda, let me please check with our engineering oncall, and I will get back to you.

Thank you!

Hi Tilda, could you please send the

id

of your feature? Thank you.

Hi Luke, we just managed to solve this by refactoring our entire Growthbook setup, there were a few quirks hiding in there that must have made it work in a weird way. Thanks for your help!

Hi Tilda, I'm glad that it worked out. Please let me know if you need anything else.