Hey team, I’m not seeing any conversions in the primary goal in Growthbook. I double checked my SQL query and I am seeing my event being registered correctly. Any suggestions on what else I should check? cc @flaky-glass-97366

Hi Aldo, have you confirmed that your conversion metric is working outside of the experiment?

Hi Luke, how can I confirm that?

go to

Metrics and Data

in the sidebar and select

Metrics

. Find your metric and click

Run Analysis

or

Refresh Data

.

This is what I see

You are having only a few conversions every day. Does this seem right to you?

yes, as only my Product Manger and me are interacting with this at the moment (in a staging environment)

This is our first time using a primary and secondary goal notably. Our secondary goal is reporting (it's a goal we have used before). The primary goal, the one not showing results, is a new one.

Hi Alex! Whether you treat the metric as primary or secondary shouldn't affect the results (you may know this, just communicating). Are the

user_ids

returned in the metric query showing results above also in the experiment assignment query? Is it possible for you to run the queries offline and start commenting out and/or adding lines until you bridge the gap?

I'll defer to @delightful-whale-16025 there - looks like he is looking into it.