Hi, I cannot make changes using the visual editor....
# give-feedback
b
Hi, I cannot make changes using the visual editor. Any clue what I am doing wrong? I have made a quick video to showcase the issue: https://files.ghaus.me/a2xUcfqn
s
Hi there! Is it https://jumpshare.com/ that you were having trouble with?
b
@strong-mouse-55694 Yes, that's correct
s
Ok. I can see that something on the site is colliding with the visual editor causing it not to fire. I'll need to investigate a bit more, tho, to see what's happening.
b
Sounds good, keep me updated. Once this starts working, I will upgrade to Pro and run the A/B test.
Hi @strong-mouse-55694, good morning! Do we have an update on this?
s
Nothing yet. Let me follow up.
b
Okay, looking forward to hearing from you.
s
I investigated a bit more. It seems like there's something on your site that's affecting how
<http://console.info|console.info>
works, which, in turn, is causing an error with the visual editor. Are you aware of any code/plugins/etc. on your site that might do this? It could be tied to some security measures or something similar.
b
@strong-mouse-55694 Please ask what different behavior is expected from
<http://console.info|console.info>
?
In production we disable console.log/error/info functions.
s
So, one of the libraries that is used by the visual editor is calling
<http://console.info|console.info>
. That in turn, is causing the app to crash.
b
@strong-mouse-55694 We made a fix and now it's working. I appreciate your help!
s
That's great! Let me know if you have any other questions