hey there, started using growthbook, love the too...
# give-feedback
c
hey there, started using growthbook, love the tool so far, the possibility to customize stuff and the MCP integration. Just a small note, I really struggled to upgrade: 1. in the first page i've entered VAT and only after I clicked PAY I've got an error that VAT is incorrect and all other custom data got wiped out because i had to go step back to check 2. After retrying full payment flow it failed with some random error (screenshot attached) 3. After third try (using all the same data) I managed to upgrade successfully. There is no issue now, but from business perspective imho having a well working upgrade form is important to have as least friction as possible. cheers
f
Hi @calm-football-9595 good morning 👋 Thank you for the feedback, I will share it with the team. Sorry the process caused abit of friction for you 🙏
c
allgood! hope that helps 🙂
f
It did indeed, one of the engineers is taking a look and implementing changes. Thank you for bringing this to our attention 🙏
❤️ 1