Hi
We have started using GB recently, but I can not get the results from the experiments to show. It is stuck on "No data yet. Click the "Update" button above."
We are self hosting GB. However I also have it set up on my local machine with the same metrics and experiment, and there I do see the results.
I have checked the query and it is working. The results are also stored in our mongoDB.
Finally I do get to see the graphs for the metrics so there does not seem to be a general problem with the rendering of graphs.
I can not see any error messages that would help narrow down the problem
Is there anything else I should try?
f
fresh-football-47124
02/23/2023, 3:39 PM
Hi Sara
fresh-football-47124
02/23/2023, 3:40 PM
I would suggest going to view the queries
fresh-football-47124
02/23/2023, 3:40 PM
and see if they are different between the two
fresh-football-47124
02/23/2023, 3:41 PM
there might be some small differences that are causing it, like a date range or experiment name that are wrong
i
incalculable-bear-39658
02/23/2023, 3:55 PM
I checked that previously as well. But to make sure I now checked again and there is no difference between the queries.
f
fresh-football-47124
02/23/2023, 5:42 PM
happy to jump on a call to help you debug if you like