are there any known issues with Analysis UI on Running exper

Question

are there any known issues with Analysis UI on Running experiments We re seeing this for all running experiments even though there is data in the underlying tables and up til today we were seeing the violin plots etc

fresh-football-47124 · Answer

Hi Claire are you on the cloud

few-memory-16563 · Answer

I am not super technical is there a way I can answer that by looking in GB settings somewhere Otherwise i can find out from someone on my eng team tomorrow

fresh-football-47124 · Answer

is the url <http app growthbook io|app growthbook io>

few-memory-16563 · Answer

oh yes slightly smiling face

fresh-football-47124 · Answer

so these reports were showing data earlier this week

few-memory-16563 · Answer

yes the last i personally viewed them was yesterday

fresh-football-47124 · Answer

can you click on the update data does that fix it

few-memory-16563 · Answer

and i do still see data in the view queries part clicking update was not fixing it earlier but let me try once more on a different experiment to be sure

few-memory-16563 · Answer

confirming clicking update did not resolve the query did run for quite a while before the no data yet message came back

helpful-application-7107 · Answer

What do your org settings say is your Stats Engine

helpful-application-7107 · Answer

Screen Shot 2023 03 28 at 8 10 24 PM png

few-memory-16563 · Answer

Bayesian

helpful-application-7107 · Answer

Ok and what do you see when you click View Queries in the Experiment Results on one of those experiments that you clicked Update for previously

few-memory-16563 · Answer

i see data there

helpful-application-7107 · Answer

thanks

happy-autumn-40938 · Answer

would you be able to message one of us the name of your organization please edit nevermind we found it slightly smiling face

helpful-application-7107 · Answer

We likely know why this is happening and can hopefully fix it pretty quickly

few-memory-16563 · Answer

much appreciated

thankful-scientist-83252 · Answer

Huh im seeing this as well on gb cloud Was just looking at results earlier today where things were fine

fresh-football-47124 · Answer

We re on it

thankful-scientist-83252 · Answer

No prob thanks

thankful-scientist-83252 · Answer

Got a 401 on the org route if this helps

fresh-football-47124 · Answer

ya it s not that we found the source just working on the fix

thankful-scientist-83252 · Answer

thanks Liking the new experiment ui by the way

fresh-football-47124 · Answer

thanks

happy-autumn-40938 · Answer

we ve zeroed in on the issue and have a fix arriving shortly

happy-autumn-40938 · Answer

thanks for reporting this

few-memory-16563 · Answer

thank you all for jumping on it

fresh-football-47124 · Answer

Fix is live now

few-memory-16563 · Answer

perfect all looks good on my end Thanks all

fresh-football-47124 · Answer

no problem sorry about that