are there any known issues with Analysis UI on Run...
# give-feedbackf
few-memory-16563
03/29/2023, 2:59 AMare there any known issues with Analysis UI on Running experiments? We're seeing this for all running experiments even though there is data in the underlying tables and up til today we were seeing the violin plots etc
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fresh-football-47124
03/29/2023, 3:01 AM
Hi Claire - are you on the cloud?
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few-memory-16563
03/29/2023, 3:03 AMI am not super technical...is there a way I can answer that by looking in GB settings somewhere? Otherwise i can find out from someone on my eng team tomorrow
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fresh-football-47124
03/29/2023, 3:03 AM
is the url app.growthbook.io ?
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few-memory-16563
03/29/2023, 3:04 AMoh yes 🙂
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fresh-football-47124
03/29/2023, 3:04 AM
so these reports were showing data earlier this week?
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few-memory-16563
03/29/2023, 3:05 AMyes, the last i personally viewed them was yesterday
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fresh-football-47124
03/29/2023, 3:05 AM
can you click on the update data? does that fix it?
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few-memory-16563
03/29/2023, 3:06 AMand i do still see data in the "view queries" part
clicking update was not fixing it earlier but let me try once more on a different experiment to be sure
few-memory-16563
03/29/2023, 3:07 AMconfirming, clicking update did not resolve (the query did run for quite a while before the "no data yet" message came back)
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helpful-application-7107
03/29/2023, 3:09 AMWhat do your org settings say is your Stats Engine?
helpful-application-7107
03/29/2023, 3:10 AMScreen Shot 2023-03-28 at 8.10.24 PM.png
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few-memory-16563
03/29/2023, 3:10 AMBayesian
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helpful-application-7107
03/29/2023, 3:12 AMOk, and what do you see when you click "View Queries" in the Experiment Results on one of those experiments that you clicked "Update" for previously?
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few-memory-16563
03/29/2023, 3:14 AMi see data there
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helpful-application-7107
03/29/2023, 3:14 AMthanks.
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happy-autumn-40938
03/29/2023, 3:16 AMwould you be able to message one of us the name of your organization please?
edit: nevermind, we found it 🙂
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helpful-application-7107
03/29/2023, 3:20 AMWe likely know why this is happening and can hopefully fix it pretty quickly.
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few-memory-16563
03/29/2023, 3:20 AMmuch appreciated!
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thankful-scientist-83252
03/29/2023, 3:23 AMHuh im seeing this as well, on gb cloud. Was just looking at results earlier today where things were fine
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fresh-football-47124
03/29/2023, 3:24 AM
We’re on it
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thankful-scientist-83252
03/29/2023, 3:24 AMNo prob, thanks!
thankful-scientist-83252
03/29/2023, 3:25 AMGot a 401 on the org route if this helps
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fresh-football-47124
03/29/2023, 3:25 AM
ya, it’s not that - we found the source, just working on the fix
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thankful-scientist-83252
03/29/2023, 3:26 AMthanks. Liking the new experiment ui by the way!
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fresh-football-47124
03/29/2023, 3:29 AM
thanks
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happy-autumn-40938
03/29/2023, 3:33 AMwe've zeroed in on the issue and have a fix arriving shortly
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happy-autumn-40938
03/29/2023, 3:34 AMthanks for reporting this
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few-memory-16563
03/29/2023, 3:38 AMthank you all for jumping on it!
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fresh-football-47124
03/29/2023, 4:25 AM
Fix is live now
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few-memory-16563
03/29/2023, 4:26 AMperfect - all looks good on my end. Thanks all!
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fresh-football-47124
03/29/2023, 4:26 AM
no problem, sorry about that
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