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#give-feedback
Title
# give-feedback
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few-memory-16563

03/29/2023, 2:59 AM
are there any known issues with Analysis UI on Running experiments? We're seeing this for all running experiments even though there is data in the underlying tables and up til today we were seeing the violin plots etc
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πŸ‘€ 1
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fresh-football-47124

03/29/2023, 3:01 AM
Hi Claire - are you on the cloud?
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few-memory-16563

03/29/2023, 3:03 AM
I am not super technical...is there a way I can answer that by looking in GB settings somewhere? Otherwise i can find out from someone on my eng team tomorrow
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fresh-football-47124

03/29/2023, 3:03 AM
is the url app.growthbook.io ?
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few-memory-16563

03/29/2023, 3:04 AM
oh yes πŸ™‚
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fresh-football-47124

03/29/2023, 3:04 AM
so these reports were showing data earlier this week?
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few-memory-16563

03/29/2023, 3:05 AM
yes, the last i personally viewed them was yesterday
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fresh-football-47124

03/29/2023, 3:05 AM
can you click on the update data? does that fix it?
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few-memory-16563

03/29/2023, 3:06 AM
and i do still see data in the "view queries" part clicking update was not fixing it earlier but let me try once more on a different experiment to be sure
confirming, clicking update did not resolve (the query did run for quite a while before the "no data yet" message came back)
h

helpful-application-7107

03/29/2023, 3:09 AM
What do your org settings say is your Stats Engine?
Screen Shot 2023-03-28 at 8.10.24 PM.png
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few-memory-16563

03/29/2023, 3:10 AM
Bayesian
h

helpful-application-7107

03/29/2023, 3:12 AM
Ok, and what do you see when you click "View Queries" in the Experiment Results on one of those experiments that you clicked "Update" for previously?
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few-memory-16563

03/29/2023, 3:14 AM
i see data there
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helpful-application-7107

03/29/2023, 3:14 AM
thanks.
h

happy-autumn-40938

03/29/2023, 3:16 AM
would you be able to message one of us the name of your organization please? edit: nevermind, we found it πŸ™‚
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h

helpful-application-7107

03/29/2023, 3:20 AM
We likely know why this is happening and can hopefully fix it pretty quickly.
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few-memory-16563

03/29/2023, 3:20 AM
much appreciated!
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thankful-scientist-83252

03/29/2023, 3:23 AM
Huh im seeing this as well, on gb cloud. Was just looking at results earlier today where things were fine
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fresh-football-47124

03/29/2023, 3:24 AM
We’re on it
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thankful-scientist-83252

03/29/2023, 3:24 AM
No prob, thanks!
Got a 401 on the org route if this helps
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fresh-football-47124

03/29/2023, 3:25 AM
ya, it’s not that - we found the source, just working on the fix
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thankful-scientist-83252

03/29/2023, 3:26 AM
thanks. Liking the new experiment ui by the way!
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fresh-football-47124

03/29/2023, 3:29 AM
thanks
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happy-autumn-40938

03/29/2023, 3:33 AM
we've zeroed in on the issue and have a fix arriving shortly
πŸ™Œ 1
thanks for reporting this
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few-memory-16563

03/29/2023, 3:38 AM
thank you all for jumping on it!
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fresh-football-47124

03/29/2023, 4:25 AM
Fix is live now
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few-memory-16563

03/29/2023, 4:26 AM
perfect - all looks good on my end. Thanks all!
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fresh-football-47124

03/29/2023, 4:26 AM
no problem, sorry about that
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