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# announcementsw
worried-planet-2191
05/17/2023, 8:53 AMThis message was deleted.
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careful-horse-53996
05/17/2023, 8:54 AMFYI @blue-agent-15067
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fresh-football-47124
05/17/2023, 11:05 AM
one of the ways this can happen, is if the attribute you’re hashing by isn’t set
fresh-football-47124
05/17/2023, 11:05 AM
(id)
fresh-football-47124
05/17/2023, 11:05 AM
how are you checking that the tracking callback is not being called?
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blue-agent-15067
05/17/2023, 11:07 AMHi @fresh-football-47124 so basically, I am looking through the Chrome extension and seems that is running correctly, but looking through the console I can't see the log message "Experiment Viewed" that we set up to debug it
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fresh-football-47124
05/17/2023, 11:11 AM
can you share the code or dm me if you’re not comfortable sharing?
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careful-horse-53996
05/17/2023, 12:37 PM@fresh-football-47124 thank you, i've sent you a DM
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