Hey everyone! I’m trying to run a small example using Python to test the SDK, but I keep getting this error:

Failed to decode feature JSON from GrowthBook API

I opened the library and added some additional debugs, and then I realized this was the error... does anyone know how to solve it? (I’m masking the gb key)

("HTTPSConnectionPool(host='<http://cdn.growthbook.io|cdn.growthbook.io>', port=443): Max retries exceeded with url: /api/features/XXXXX (Caused by SSLError(SSLCertVerificationError(1, '[SSL: CERTIFICATE_VERIFY_FAILED] certificate verify failed: unable to get local issuer certificate (_ssl.c:997)')))",)

Thanks!

You could try updating your certificate store. How to do that is dependent on which OS you have. On many linux systems it can be done with

sudo update-ca-certificates

hey @white-fireman-22476, thanks for the help! but I’m using macOS and already tried to update my OS, run

brew install ca-certificates

but nothing solved that 😐

Hrmm, and your system clock is up to date?

yes. using the automatically one from time.apple.com

Are you using

HTTP_PROXY

or

HTTPS_PROXY

environment variables by any chance?

oh, I was able to fix it with this second command https://timonweb.com/python/fixing-certificate_verify_failed-error-when-trying-requests-html-out-on-mac/

Ah glad to hear.