#announcements
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# announcements
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stocky-autumn-12575
09/20/2023, 8:42 PMHello! We are using the PHP SDK of GB for features. Around 1:47PM CDT today we started having issues where we were experiencing timeouts when loading features. Did anything happen during that time? Are we being rate limited or anything? Is there a way to see how many api requests we have made in a month? We are on the Pro account.
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Http\Client\Exception\NetworkException: Failed to connect to <http://cdn.growthbook.io|cdn.growthbook.io> port 443 after 130032 ms: Connection timed out in /var/app/current/vendor/php-http/curl-client/src/Client
.php:164f
fresh-football-47124
09/20/2023, 8:43 PM
Hi Anthony - let me check
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stocky-autumn-12575
09/20/2023, 8:43 PMThank you Graham!
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fresh-football-47124
09/20/2023, 8:43 PM
no logged downtime, let me check the logs
👍 1
you are using the Cloud version, right?
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stocky-autumn-12575
09/20/2023, 8:46 PMYes, we are not self hosting
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fresh-football-47124
09/20/2023, 9:29 PM
CDN looks fine on our end. No increase in error rates or latency around that time.
you are hitting the cdn url right?
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stocky-autumn-12575
09/20/2023, 9:30 PMyes, using
loadFeaturesDo you know if we hit any rate limits or anything?
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fresh-football-47124
09/20/2023, 9:37 PM
I dont think we do any rate limiting
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stocky-autumn-12575
09/20/2023, 9:38 PMI saw in the GB API that there is this error:
*429* - Too Many Requests - You exceeded the rate limit of 60 requests per minute. Try again later.f
fresh-football-47124
09/20/2023, 9:39 PM
oh interesting
one sec
Yes, we have rate limiting for the REST api, but not the CDN
what url are you hitting?
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stocky-autumn-12575
09/20/2023, 9:41 PMah ok
<https://cdn.growthbook.io/api/features/client_key>client_key taken from the SDK connections in the dash board
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fresh-football-47124
09/20/2023, 9:44 PM
That endpoint should never return a 429 error. Are you sure that error wasn’t from a different request?
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stocky-autumn-12575
09/20/2023, 9:44 PMWe didn't get that error, I was just curious if we were being rate limited
and found that error in the api docs
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fresh-football-47124
09/20/2023, 9:44 PM
oh, right, I misread
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stocky-autumn-12575
09/20/2023, 9:45 PMno worries, appreciate the help
Is there anything from my end I can get to help figure out what happened?
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fresh-football-47124
09/20/2023, 9:46 PM
did it stop?
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stocky-autumn-12575
09/20/2023, 9:48 PMIt seemed to resolve itself after about 10 minutes. Let me see if we are still experiencing anything
Not seeing issues now but it was intermittent an hour or so ago. Will be checking logs tomorrow and can back to you
@fresh-football-47124 Good Morning, hope you are well. Had a question about setting a time out for loading features. Our logs from yesterday indicated a 130 second time out,
Failed to connect to <http://cdn.growthbook.io|cdn.growthbook.io> port 443 after 130032 ms:@fresh-football-47124 updated on this, the errors seemed to stop at 2023-09-20 204959 UTC yesterday.
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