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# ask-questionsw
worried-planet-2191
10/17/2023, 11:21 PMThis message was deleted.
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fresh-football-47124
10/18/2023, 1:31 AM
do you need the existing account?
fresh-football-47124
10/18/2023, 1:31 AM
I can remove your old account, and you can recreate it using user/pass instead
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bright-nail-49463
10/18/2023, 2:56 PMNo, removing the account is fine. Note though that I'm part of an organization, and we'd actually like to update all our accounts. We used up the account slots for testing, and realize now we're unable to remove them to add the correct people
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fresh-football-47124
10/19/2023, 6:22 AM
huh. I’m a bit confused. Are you using the organization currently?
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bright-nail-49463
10/19/2023, 4:41 PMYes, I am part of an org but I'm unable to manage any of my login info. Same problem with my teammates who signed up with Google SSO.
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