Hi Tatiana, thank you for your patience of the holiday weekend in the US.
To start, let's eliminate some common causes of confusion:
1. Could you double check that the environment you're making these changes in is the same one you're expecting? For example, sometimes users make changes in their development environment but are mistakenly looking at their production environment to see the changes.
β*Documentation for environments*β.
2. Could you tell me what permission level you have at the Global, Environment, and Project levels, where applicable?
β*Documentation for user permissions*β.