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# ask-questionsw
worried-planet-2191
12/04/2023, 8:08 AMThis message was deleted.
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rhythmic-agent-34208
12/04/2023, 8:08 AM⭐ Our official support hours are 6:30am - 5pm Pacific Time, Monday through Friday. You may occasionally hear from us outside of these hours.
Your support request has been logged in our system. Our support team will get back to you very soon!
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fresh-football-47124
12/04/2023, 9:08 AM
Hi Robert
fresh-football-47124
12/04/2023, 9:08 AM
if you DM me the email I can remove your account and you can try again - were you invited to the org?
fresh-football-47124
12/04/2023, 9:09 AM
if you had more than one account, you may see the account drop down from the top right - if you successfully joined the main org
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damp-refrigerator-78861
12/04/2023, 9:09 AMNo, I think that was the problem. I created the user before being invited to the org. Will DM you. 👍
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fresh-football-47124
12/04/2023, 9:09 AM
you can join multiple orgs
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