Good morning. I have GrowthBook Pro and I still haven't managed to get my SDK to work, according to the dev everything is fine in the code and in GTM, but I really need support. Where can I find it? I'm paying and not being able to use it due to some error that we can't find. Please, can anyone help? @fresh-football-47124 @brief-honey-45610 @future-teacher-7046 @proud-baker-47556 @helpful-application-7107 @better-magician-65629 @gorgeous-electrician-7828 @refined-addition-9216

Hi Tatiana, I'm sorry to hear you've been getting stuck. There are many support channels available to you on the Pro plan: 1. This Slack community 2. A live chat within your GrowthBook dashboard 3. support@growthbook.io

Hi August, thank you for answer me :)

Hi Tatiana, thank you for sending the screenshots. I'm juggling a number of support requests today and will take a look as soon as I can 🙂

Hi Tatiana, I took a look at all of the screenshots you sent. There are definitely some things that look like they need to be double-checked or perhaps changed. 1. For example, in screenshot #1 I see that the deprecated SDK Endpoints are being used, and screenshot #6 I see that the newer SDK Connections are being used. 2. In screenshot #4 I see the warning about needing to add a Metric in order to view results (which is correct -- a Metric does need to be added). You can see this is true by cross-referencing screenshot #3, where the Activation Metric is set to "None". 3. In Screenshot #2 it says the SDK was loaded successfully, but it's not clear what experiment(s) or environment(s) that applies to. Can you send a screenshot of the Overview tab of the Tatiana Test experiment?

Sorry my late reply. I really didn't understand yet how to use GB. Im lost, 100% lost. Im sorry. Ill stop to pay because I cannot use. Unfortunately. I really want to use the tool, but I don't find it user friendly and I can't get it to work. Im feel so stupid hahahaha