Hi Victor, thanks for reaching out. There are a few things to check. Please let me know what you find.
1. Is the SDK Connection configured to allow the use of the Visual editor? You can check this by going to the SDK Connection's detail page, click the "Edit" button in the upper right corner, and scroll to the bottom to see if the toggle is enabled for the Visual Editor.
2. Your organization is on GrowthBook's Pro plan, right? The Visual Editor isn't available on the Free plan.
3. What
user permissions levels do you have for the Global, Environment, and Project scopes?
4. Do you have
the GrowthBook Chrome Extension installed on your Chrome Browser?