There used to be a view where I can see last time ...
# ask-questionsm
modern-waiter-38896
05/21/2024, 12:04 AMThere used to be a view where I can see last time my webhooks successfully sent the feature payload. I can't find it anymore, it used to be under something called like "Legacy Webhooks". Can I know where that view is now? Thanks.
f
fresh-football-47124
05/21/2024, 3:21 PM
@future-teacher-7046 do you know?
m
modern-waiter-38896
05/22/2024, 5:50 PMAny updates here? It's important that we have visibility into our webhook status. Thanks.
modern-waiter-38896
05/24/2024, 5:28 PMHey guys, I'm just realizing that my webhooks completely vanished in what I'm assuming was a migration you all made on the backend. In addition, the webhook verification signature inputs changed.
Did I miss the announcement on this? This is a breaking modification that completely took down our ability to update our features in real-time and ended up causing a p0 issue. What happened here?
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future-teacher-7046
05/24/2024, 5:31 PM
We deprecated the legacy webhooks, but they should still be firing the same as before. And the signatures should be identical. Is this on Cloud? I can take a look at your account and see what's going on.
m
modern-waiter-38896
05/24/2024, 5:39 PMThey stopped firing and I had to update my verification signature method to access new headers and the additional
webhook_idwebhook_timestampf
future-teacher-7046
05/24/2024, 5:42 PM
Ah, we did not change the signature method on any of the legacy webhooks, so those should be 100% backwards compatible. Newly created webhooks use a different signature method to align with the Standard Webhooks specification.
I'm looking into why your legacy webhooks stopped firing now
future-teacher-7046
05/24/2024, 5:55 PM
Ok, I found the bug that was stopping legacy webhooks from firing. Are the new webhooks working for you now? If so, I can disable your legacy ones so they don't start firing as well with the old signature scheme once we push out the fix.
m
modern-waiter-38896
05/24/2024, 8:20 PMYes, please disable the legacy ones. The new ones are working fine.
Can we have feature that will fire an email or slack notif if webhooks fail past a certain threshold? That would really help with observability. It's hard to create a monitor on my side when feature webhooks can be infrequent and erractic.
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future-teacher-7046
05/24/2024, 9:17 PM
The fix is live and I disabled those old webhooks. Thanks for reporting this. Made us discover a blind spot in our monitoring that should have caught this automatically much sooner.
I'll look into sending email notifications when webhooks fail. I think that should be fairly straight forward to set up.
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