Screenshot 2024-10-24 at 1.04.06 PM.png
# ask-questions
l
Screenshot 2024-10-24 at 1.04.06 PM.png
message has been deleted
r
Hi Asmita, thank you for bringing this to our attention. Please, can you confirm which data source you are trying to add?
f
Ahh just seen you message above that you're using Heap. The messages pulled into our ticketing system as 2 different tickets.
I will now escalate this to the team to further investigate and get back to you as soon as I have an update. As a business-critical workaround, you should be able to undertake a manual setup of the data source. Thank you again for bringing this to our attention and apologies for any inconvenience caused.
r
Hi Asmita, thank you for your patience. This is now resolved 🙏
l
Let me check.
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