Hey we get a “There was an error running the query...
# ask-questionsp
plain-pharmacist-9564
12/19/2024, 7:40 AMHey we get a “There was an error running the query for health tab: Query execution was interrupted. Please try again..” error message, but I can see in our query engine that the health query actually ran successfully in a reasonable timeframe and also GrowthBook gives it a tick (but also a error message) 🤔
Any idea how to fix this?
We use a self hosted instance with Build: 3.3.0+4c83203 (2024-11-12)
plain-pharmacist-9564
12/19/2024, 10:46 AMA manual refresh often fixes it.
plain-pharmacist-9564
12/19/2024, 12:29 PMWe have the suspicion that we hit some sort of global timeout (not the one that is defined in the data source, as we are well below that)
f
fresh-football-47124
12/20/2024, 4:30 AM
that's interesting
fresh-football-47124
12/20/2024, 4:30 AM
what data source?
fresh-football-47124
12/20/2024, 4:31 AM
sometimes the libraries have limits that we haven't increased
👀 1
p
plain-pharmacist-9564
12/20/2024, 7:40 AMtrino 🙂
plain-pharmacist-9564
01/02/2025, 7:41 AM@fresh-football-47124 hope you had a great holiday season! Were you able to find anything out regarding these error messages?
plain-pharmacist-9564
03/20/2025, 9:30 AMHey @fresh-football-47124 picking up this topic as we are still facing these issues. Is there anything we can do on our side to fix this or help you with getting it fixed?
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