Hi, We are setting up the visual editor and havin...
# ask-questions
h
Hi, We are setting up the visual editor and having a weird issue that we can't wrap our heads around. For some reason in the debug panel for the visual editor it can not find the SDK, version and hash attribute when we have the test in our production environment, but it works in our staging environment. I've double checked so that the SDKs are correct (we have feature flags with no issues) and also made sure that the visual editor is toggled on for the different SDK connections. The SDK versions are the same across the board and I can also see that the correct SDK has been loaded when I open the visual editor both in production and staging, but as mentioned only staging works. Any ideas?
So after posting this I realized what the issue is. The visual editor of course need the chrome extension which is not available in production and therefore the debug panel shows a bunch of errors. However when I started the experiment it worked. I'll leave this post here if anyone in the future encounters the same misunderstanding.
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n
I am seeing the same. Would it require dev mode to be turned on before showing anything?
h
I don't think you need dev mode, but since it's in staging anyways and makes debugging/testing much easier I don't see why you wouldn't