Hello! My team and I are currently running an expe...
# experimentationf
flaky-tailor-91359
02/14/2025, 5:52 PMHello! My team and I are currently running an experiment, the variables are both showing correctly, but we are not able to see analytics, we already relaunched the test once but it seems the data is not being gathered correctly. Any idea as to why this could be happening?
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fresh-football-47124
02/14/2025, 5:56 PM
If you click on view queries from the dropdown next to the update button, is there anything being returned?
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flaky-tailor-91359
02/14/2025, 5:59 PMYes! "No rows returned"
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fresh-football-47124
02/14/2025, 6:00 PM
are you using google analytics?
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flaky-tailor-91359
02/14/2025, 6:00 PMNo 😕
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fresh-football-47124
02/14/2025, 7:35 PM
oh
fresh-football-47124
02/14/2025, 7:36 PM
what data source and event tracker are you using?
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flaky-tailor-91359
02/14/2025, 7:36 PMCC @rough-glass-31596
r
rough-glass-31596
02/14/2025, 7:46 PM@fresh-football-47124 we're using the clients GA4 as data source and GTM as the event tracker
rough-glass-31596
02/14/2025, 7:47 PMimage.png
rough-glass-31596
02/14/2025, 7:48 PMWe already stopped a previous test, cloned it, and re-launched it yesterday, but we're not sure why it's not showing data
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fresh-football-47124
02/14/2025, 10:14 PM
have you previously seen data for another experiment?
fresh-football-47124
02/14/2025, 10:15 PM
did you add the custom GTM event tracking to make sure the event is making it to GA4?
fresh-football-47124
02/14/2025, 10:15 PM
(can you see experiment_viewed events in GA4)
fresh-football-47124
02/14/2025, 10:15 PM
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