Hi All I ve managed to get GB set up on AWS but I m getting GrowthBook Users #ask-questions

Hi All! I've managed to get GB set up on AWS, but...

gentle-jewelry-98561

10/21/2021, 4:11 PM

Hi All! I've managed to get GB set up on AWS, but I'm getting "Failed to send email".

docker compose logs

doesn't seem to show anything regarding the error message. Any suggestions on how to debug this?

future-teacher-7046

10/21/2021, 4:12 PM

Hi! Did you setup the EMAIL_ environment variables in AWS?

gentle-jewelry-98561

10/21/2021, 4:12 PM

Yes, I have them all set

future-teacher-7046

10/21/2021, 4:13 PM

and do you have the exact same env with docker compose?

gentle-jewelry-98561

10/21/2021, 4:14 PM

I'm running docker on an EC2 host because I just could not get things working in ECS

gentle-jewelry-98561

10/21/2021, 4:14 PM

So I am setting the EMAIL_* settings in my docker-compose.yml

gentle-jewelry-98561

10/21/2021, 4:15 PM

Copy code

- EMAIL_HOST=<http://smtp.gmail.com|smtp.gmail.com>
      - EMAIL_PORT=465
      - EMAIL_HOST_USER=redacted@multimediallc.com
      - EMAIL_HOST_PASSWORD=redacted
      - EMAIL_USE_TLS=true
      - EMAIL_ENABLED=true

future-teacher-7046

10/21/2021, 4:15 PM

ok, I see. What email provider are you using?

gentle-jewelry-98561

10/21/2021, 4:16 PM

I've also used EMAIL_PORT=587 and tried removing that option as well

gentle-jewelry-98561

10/21/2021, 4:16 PM

I could debug it, but I don't see how to get an actual error message

fresh-football-47124

10/21/2021, 4:18 PM

this is when resending an invite?

gentle-jewelry-98561

10/21/2021, 4:18 PM

Yes, although presumably the initial send would fail again as well

gentle-jewelry-98561

10/21/2021, 4:19 PM

I just did a new invite and it failed as well

future-teacher-7046

10/21/2021, 4:20 PM

Yeah, looks like we're swallowing the error in the back-end for invites.

future-teacher-7046

10/21/2021, 4:21 PM

I checked and the "forgot password" email error does not get swallowed, so if you logout and try resetting your password you should see something in the docker logs

gentle-jewelry-98561

10/21/2021, 4:22 PM

Email server not configured

gentle-jewelry-98561

10/21/2021, 4:23 PM

growthbook-growthbook-1  |  | Failed to send reset password email. The reset password link for <mailto:edward@multimediallc.com|edward@multimediallc.com> is:  ...

future-teacher-7046

10/21/2021, 4:23 PM

Ah, I see. You are missing the

EMAIL_FROM

environment variable, which is required

future-teacher-7046

10/21/2021, 4:24 PM

We need better error messaging around email configuration

gentle-jewelry-98561

10/21/2021, 4:24 PM

Error: Email server not configured\n at /usr/local/src/app/packages/back-end/dist/services/email.js5419\n at Generator.next (<anonymous>)\n at /usr/local/src/app/packages/back-end/dist/services/email.js871\n at new Promise (<anonymous>)\n at __awaiter (/usr/local/src/app/packages/back-end/dist/services/email.js412)\n at sendMail (/usr/local/src/app/packages/back-end/dist/services/email.js5212)\n at Object.<anonymous> (/usr/local/src/app/packages/back-end/dist/services/email.js12015)\n at Generator.next (<anonymous>)\n at /usr/local/src/app/packages/back-end/dist/services/email.js871\n at new Promise (<anonymous>)\n at __awaiter (/usr/local/src/app/packages/back-end/dist/services/email.js412)\n at Object.sendResetPasswordEmail (/usr/local/src/app/packages/back-end/dist/services/email.js11612)\n at Object.<anonymous> (/usr/local/src/app/packages/back-end/dist/models/ForgotPasswordModel.js4927)\n at Generator.next (<anonymous>)\n at fulfilled (/usr/local/src/app/packages/back-end/dist/models/ForgotPasswordModel.js558)","type":"Error","msg":"Email server not configured"}

gentle-jewelry-98561

10/21/2021, 4:24 PM

EMAIL_FROM is not listed as something to configure here: https://docs.growthbook.io/self-host/config

fresh-football-47124

10/21/2021, 4:24 PM

Did you set an EMAIL_FROM env variable?

future-teacher-7046

10/21/2021, 4:25 PM

OK, we'll update that. This is the code that checks if emails should be enabled.

Copy code

export function isEmailEnabled(): boolean {
  if (!EMAIL_ENABLED) return false;
  if (!EMAIL_HOST) return false;
  if (!EMAIL_PORT) return false;
  if (!EMAIL_HOST_USER) return false;
  if (!EMAIL_HOST_PASSWORD) return false;
  if (!EMAIL_FROM) return false;

  return true;
}

gentle-jewelry-98561

10/21/2021, 4:27 PM

Cool, thank you!

gentle-jewelry-98561

10/21/2021, 4:27 PM

Now I'm getting

Invalid login: 535-5.7.8 Username and Password not accepted. Learn more at 535 5.7.8 <https://support.google.com/mail/?p=BadCredentials> u3sm2685671qkj.53 - gsmtp

, which I can work through.... IT has to give me this password so we might have crossed our wires

future-teacher-7046

10/21/2021, 4:34 PM

Sorry about the bad docs and missing error messages. I just created a GitHub issue to fix that. https://github.com/growthbook/growthbook/issues/130

gentle-jewelry-98561

10/21/2021, 4:47 PM

No sweat! Thanks for helping me get it working!

gentle-jewelry-98561

10/21/2021, 6:06 PM

I was able to resolve my last error by getting an updated password from IT, so email is working now thanks!!

fresh-football-47124

10/21/2021, 7:35 PM

Great. We fixed that issue by improving our docs and adding errors when there is a problem sending.

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