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#ask-questions
Title
# ask-questions
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rapid-greece-16350

10/24/2023, 6:54 PM
Hey folks, Hope you're all well. I'm having an issue with the Visual Editor, as I'm not able to make it appear on some pages of my website. The html elements are all in place for the Visual Editor and I can even see the crosshair cursor, but I'm not able to use the editor itself. Any insights on what may be causing this? The page in which I'm trying to make the Visual Editor appear: https://www.bompracredito.com.br/nova-experiencia/app/?preProposalId=9c2e1573-a32b-4e5c-919c-b0a5011f6886%23CB-cpf#CB-motivo Thanks!
s

swift-helmet-3648

10/24/2023, 7:50 PM
Hi Paulo, strange that the visual editor does not show up. This is probably due to some overriding CSS on the page. I'm taking a look and trying to determine exactly what it is.
So I found the culprit ... This CSS style is quite restrictive. Would you be able to modify this on the underlying page?
In the meantime, we can certainly ship a fix. (Probably to make it so our
display
CSS property is appended with
!important
)
We have the fix included in upcoming changes. It will take a little while before it gets rolled out. Until then, I'd recommend modifying the CSS if possible - either in the site, or live in the browser.
r

rapid-greece-16350

10/24/2023, 10:06 PM
Thanks so much for the answer @swift-helmet-3648. I fixed the element and it works fine. Thank you for the update on the code improvement too. 😁
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