Hey folks,
Hope you're all well.
I'm having an is...
# ask-questionsr
rapid-greece-16350
10/24/2023, 6:54 PMHey folks,
Hope you're all well.
I'm having an issue with the Visual Editor, as I'm not able to make it appear on some pages of my website.
The html elements are all in place for the Visual Editor and I can even see the crosshair cursor, but I'm not able to use the editor itself.
Any insights on what may be causing this?
The page in which I'm trying to make the Visual Editor appear:
https://www.bompracredito.com.br/nova-experiencia/app/?preProposalId=9c2e1573-a32b-4e5c-919c-b0a5011f6886%23CB-cpf#CB-motivo
Thanks!
s
swift-helmet-3648
10/24/2023, 7:50 PMHi Paulo, strange that the visual editor does not show up. This is probably due to some overriding CSS on the page. I'm taking a look and trying to determine exactly what it is.
swift-helmet-3648
10/24/2023, 8:09 PMSo I found the culprit ... This CSS style is quite restrictive. Would you be able to modify this on the underlying page?
swift-helmet-3648
10/24/2023, 8:10 PMIn the meantime, we can certainly ship a fix. (Probably to make it so our
display!importantswift-helmet-3648
10/24/2023, 8:16 PMWe have the fix included in upcoming changes. It will take a little while before it gets rolled out. Until then, I'd recommend modifying the CSS if possible - either in the site, or live in the browser.
r
rapid-greece-16350
10/24/2023, 10:06 PMThanks so much for the answer @swift-helmet-3648.
I fixed the element and it works fine.
Thank you for the update on the code improvement too.
😁
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