Hello team, I am using the metrics created from <F...
# ask-questionss
straight-hairdresser-25635
11/16/2023, 2:09 PMHello team, I am using the metrics created from Fact Tables but the experiment results in an application error
Is it because I set the fact table inappropriately or there are some potential bugs for this new feature? Also, is there a workaround to make the experiment back? It seems that I have to create a new one
Appreciate your time and thank you for the help!
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rhythmic-agent-34208
11/16/2023, 2:09 PM⭐ Our official support hours are 6:30am - 5pm Pacific Time, Monday through Friday. You may occasionally hear from us outside of these hours.
Your support request has been logged in our system. Our support team will get back to you very soon!
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brief-honey-45610
11/16/2023, 3:06 PMHi Tino, your request is in our support queue and we'll send an update as soon as we can
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straight-hairdresser-25635
11/16/2023, 3:11 PMGot it. Thank you!
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brief-honey-45610
11/16/2023, 6:41 PMHi Tino, are you self-hosting GrowthBook or using the cloud-hosted version?
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rhythmic-agent-34208
11/17/2023, 12:08 AMHi Tino, I'm going to pass your support request along to the engineer who worked on the Fact Tables feature. We'll update this thread once we have more info.
rhythmic-agent-34208
11/17/2023, 12:47 AMHi Tino. I can help debug the issue you're seeing. Are you self-hosting GrowthBook and if so, are you using SSL (https) to access it?
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straight-hairdresser-25635
11/17/2023, 1:05 AMThanks August!
straight-hairdresser-25635
11/17/2023, 1:07 AMHi @future-teacher-7046, thanks for looking into this!
I am self-hosting GrowthBook and I am using http to access it. Is the issue because I am not using https?
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future-teacher-7046
11/17/2023, 1:17 AM
Yes, I think that's the issue. We rely on some cryptography APIs in the browser that only work over https.
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straight-hairdresser-25635
11/17/2023, 2:00 AMI see. Thank you for the information!
youre welcome 1
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