Hello team I am using the metrics created from

Question

Hello team I am using the metrics created from <https docs growthbook io app fact tables|Fact Tables> but the experiment results in an application error Is it because I set the fact table inappropriately or there are some potential bugs for this new feature Also is there a workaround to make the experiment back It seems that I have to create a new one Appreciate your time and thank you for the help

rhythmic-agent-34208 · Answer

star Our official support hours are 6 30am 5pm Pacific Time Monday through Friday You may occasionally hear from us outside of these hours Your support request has been logged in our system Our support team will get back to you very soon

brief-honey-45610 · Answer

Hi Tino your request is in our support queue and we ll send an update as soon as we can

straight-hairdresser-25635 · Answer

Got it Thank you

brief-honey-45610 · Answer

Hi Tino are you self hosting GrowthBook or using the cloud hosted version

rhythmic-agent-34208 · Answer

Hi Tino I m going to pass your support request along to the engineer who worked on the Fact Tables feature We ll update this thread once we have more info

rhythmic-agent-34208 · Answer

Hi Tino I can help debug the issue you re seeing Are you self hosting GrowthBook and if so are you using SSL https to access it

straight-hairdresser-25635 · Answer

Thanks August

straight-hairdresser-25635 · Answer

Hi < future teacher 7046> thanks for looking into this I am self hosting GrowthBook and I am using http to access it Is the issue because I am not using https

future-teacher-7046 · Answer

Yes I think that s the issue We rely on some cryptography APIs in the browser that only work over https

straight-hairdresser-25635 · Answer

I see Thank you for the information