I m trying to upgrade my plan but nothing happens when I try GrowthBook Users #ask-questions

I'm trying to upgrade my plan, but nothing happens...

billions-scientist-89914

09/20/2024, 11:26 AM

I'm trying to upgrade my plan, but nothing happens when I try to do so. I'd love to speak to someone to get this working.

rhythmic-agent-34208

09/20/2024, 11:33 AM

Hi Victoria, sorry that the upgrade is not working for you. Please can you confirm if you are self-hosting or cloud-hosting GrowthBook?

👍 1

rhythmic-agent-34208

09/20/2024, 11:34 AM

Also, please can you DM me your email address so I can review your plan in the backend?

rhythmic-agent-34208

09/20/2024, 12:24 PM

Update: Resolved via DM 🙏

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