Hello 👋 For context, we recently deployed a new search page for our hotel booking app using GrowthBook. I ran an experiment and added two metrics — hotel click and checkout — which are based on GA4 events. However, when I check the results in GrowthBook, I’m not seeing any data. But when I use the SQL Explorer, I can see the data there. So I’m sure I’m missing something in how GrowthBook handles metrics. Could you please guide me on what I might be doing wrong? Thanks!

Right now, the data shows that there are only 3 users in the experiment. GrowthBook will delay showing any results until you reach a metric minimum (150 by default). Do you expect more users at this point?

@strong-mouse-55694 We have this many users when we look into BigQuery. We’re using the user_pseudo_id, but I’m not sure why it’s showing only 3 users here. Also, in the data sources, we have tables structured this way — each table contains events for a specific day. This is how GrowthBook expects it, right? Let me know if you need any other details.

Sorry I missed this! Were you able to diagnose it?

Nope

In the experiment, how does the query there compare to what you're running in SQL explorer (the last screenshot). On the results page, you can click the three dots to see the experiment query. There must be some discrepancy between the results query and the explorer query. Seeing what that is will give you some clue as to what's going on with the low numbers

Checking