Hi! :wave: I've noticed that Growthbook often logs...
# ask-questions
g
Hi! 👋 I've noticed that Growthbook often logs out unexpectedly during work - you might be configuring a test, and suddenly the session ends, losing all your changes. If you reload the page, it immediately logs you out as well. This happens quite often now: while working on tasks, we have to log in again and again - sometimes up to 10 times a day. It makes testing harder and slows down the workflow, especially when changes are lost. Has anyone else faced this issue or maybe has an idea how we could fix it? 🙏🏻
s
That's not expected behavior. I'm in GrowthBook on various browsers 24 hours a day and haven't experienced this 🤔 Can you share which browser you're using? And, if you use/try a different browser, do you still experience this?
g
The problem is present in all browsers; I use Chrome and GrowthBook Build: 36ee912 (2024-09-18)
Screen Recording 2025-10-09 at 11.03.23.mov
s
Weird. That would be super annoying. Two things: 1. Can you list the steps you're taking for this happen? I can kind of follow it from the video, but it'd be helpful to I can test on my end. 2. Are you able to open the dev console and see if there are any errors logged?
g
Steps to reproduce: 1) Login 2) Navigate to any page 3) Reload the page Result: user logged out and should re-login again