Besides, there is one more issue that we faced. We...
# ask-questions
f
Besides, there is one more issue that we faced. We deployed the app on one of our servers and it worked properly for a couple of weeks but after that it's giving timeout. We even tried starting it again but no luck still timeouts. Any suggestions please??? Thanks in Advance
a
Hey man, may be it’d help if you provide more details on how you’re hosting it ? (I’m not from GrowthBook but 🤷 ) Are you running the proxy or directly connecting to your GB instance ? Which SDK are you using ?
Did you may be check the docker logs ?
f
We have hosted the app on one of our machines using docker. To access it via IPs we have added all the suitable env variable like(api_host,app_host,jwt etc.) It was working like a charm for more than a fortnight. Now suddenly since yesterday,app(both ui i.e. port 3000 and api 3100) are throwing connection timeout. when we try telnet(connection check) from other machine it is not connecting. On that (host) machine also if we try curl using localhost it gives a response which means service is up. But if we try the same using IP ,instead of localhost it doesnot return any response. Note :- No error in either of the container's logs. Please Help out if any suggestions. Thanks in advance.
f
did you change the secret and jwt token in the docker compose env settings?
f
Yes